Shipping Policy
Effective Date: 23 September 2026
Mithila Agro aims to provide a convenient and reliable delivery experience for customers purchasing Makhana/Fox Nut products through our website.
This Shipping Policy explains our general order processing and delivery practices.
1. Order Processing
Once an order is successfully placed and payment is confirmed, the order will be processed for packing and dispatch.
Processing time may vary depending on:
- Product availability
- Order volume
- Verification requirements
- Holidays and non-working days
- Operational circumstances
Customers may receive order-related updates using the contact information provided during checkout.
2. Shipping Areas
Mithila Agro may offer delivery to serviceable locations within India through available logistics partners.
Delivery availability may depend on the destination pin code and courier service coverage.
3. Delivery Time
Estimated delivery time can vary depending on the delivery location, courier availability, weather, public holidays, operational conditions, and other circumstances beyond our direct control.
The delivery estimate displayed during checkout, where available, should be treated as an approximate timeframe rather than a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, may be displayed during checkout before the order is confirmed.
Shipping charges may vary depending on order value, destination, package size, delivery service, or promotional offers.
5. Order Tracking
Where tracking is available, customers may receive tracking information after the order has been dispatched.
Tracking information is provided by the applicable logistics partner and may take some time to become active after dispatch.
6. Delivery Delays
Delivery may occasionally be delayed because of:
- Weather conditions
- Public holidays
- Transportation disruptions
- Courier operational issues
- Incorrect or incomplete address details
- Remote or difficult-to-service locations
- High order volumes
- Other circumstances beyond our reasonable control
We will make reasonable efforts to assist customers in case of delivery-related issues.
7. Incorrect Address
Customers are responsible for providing accurate name, phone number, address, city, state, and PIN code information during checkout.
Mithila Agro may not be responsible for delays, failed delivery, or additional charges resulting from incorrect or incomplete delivery information provided by the customer.
8. Damaged Package
If a package appears damaged at the time of delivery, customers should document the condition of the package and contact Mithila Agro promptly.
Photographs or videos may be requested to help review the issue.
9. Undelivered or Returned Shipments
If an order is returned because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other customer-related reasons, additional shipping or re-dispatch arrangements may apply.
Any refund, where applicable, will be considered according to the Refund & Returns Policy.
10. Contact Us
For shipping-related questions, please contact:
Mithila Agro
Manufacturer: Avinash Agro Farms
Email: avinashsingh5498@gmail.com
WhatsApp & Calling: +91 7383102011
Address: Village Sudai, Post Office Sudai-Ratauli, Phulparas, District Madhubani, Bihar – 847402
11. Policy Updates
Mithila Agro may update this Shipping Policy from time to time. Any changes will be published on the website with the updated Effective Date.